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Subscription FAQs

Each month a new candle is selected for that months box. No matter what day you start your subscription whether it be on the 1st, 15th, or 30th you will receive the candle of that month and so on for the following months renewal date.

The day you place your order will be the day you will be charged for future months and your order will be processed and shipped out to you.

To access your Subscription Dashboard, login or create an account (with the same email you placed your subscription order with). Once logged in from your account you can view and edit subscription details, including:

• The next order date

• Price

• Subscription frequency

• Order history

• Ability to skip or cancel

• Edit saved billing information

• Edit shipping information

Subscriptions renew on the same day each month of purchase, or the last day of the month if there's no corresponding date in shorter months. Just like regular purchases on our site the renewal date is the date we create and start your order, please allow up to 2-6 days for shipment from subscription renewal date.

Simply purchase and put the recipients shipping address instead of yours. You're card will be charged per month like a regular subscription, we are looking into providing Pre-paid gift subscriptions.

Unfortunately, no. At this time gift cards and other discounts can't be applied to subscriptions.

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Our promise

Slow Made revolves around environmental sustainability and ethical choices. As a nature inspired brand, living sustainably is extremely important. By purchasing this product you are practicing environmental sustainability by minimizing plastic use and contributing to our planet. You can reuse, refill, or recycle your empty bottles and jars. Additionally,  a donation is donated from every order to One Tree Planted. This means with every order, you are contributing to our planet. 1 order = 1 tree planted.

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